Shipping policy

At Marloven, we want your order to reach you quickly and hassle-free. Below you'll find everything you need to know about how we ship.

Free Shipping — Always

We offer free standard shipping on all orders within the United States. No minimums, no codes, no surprises at checkout.

Order Processing

Orders are processed within 1–2 business days (Monday–Friday, excluding US public holidays). Orders placed after 5:00 PM EST, or on weekends and holidays, begin processing the next business day.

During peak periods (holiday season, major sales), processing may take an additional 1–2 business days. We'll notify you if there's a significant delay.

Delivery Times

Once your order ships, estimated delivery within the US is 5–8 business days.

Stage	Timeframe
Order processing	1–2 business days
Standard delivery	5–8 business days
Total estimated time	6–10 business days

Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.

Order Tracking

As soon as your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update. If your tracking hasn't updated after 3 business days, contact us and we'll look into it.

Shipping Locations

We currently ship to all 50 US states, including Alaska and Hawaii, as well as US territories and APO/FPO addresses. Deliveries to Alaska, Hawaii, and US territories may take a few additional business days.

We do not ship internationally at this time.

Incorrect Address

Please double-check your shipping address at checkout. If you notice an error, contact us within 12 hours of placing your order and we'll do our best to correct it before it ships. Marloven is not responsible for orders shipped to an incorrectly provided address, but we'll always try to help resolve the situation.

Lost, Delayed, or Damaged Packages

Delayed: If your order hasn't arrived within 10 business days of shipping, contact us and we'll investigate with the carrier.
Lost: If a package is confirmed lost in transit, we'll send a free replacement or issue a full refund — your choice.
Damaged: If your order arrives damaged, email us within 48 hours of delivery with photos of the item and packaging, and we'll make it right with a replacement or refund.